ixWebHosting Reviews

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Well, all i can say is - poor e-mail service and lack of patience in support. They believe they have no problems but with e-mail failing to respond several times each week, they are having a hard time with the excuse that they can login in no problem. Interesting enough, they did tell me once that they are plague with attacks. I wonder if this is random or from other customers that gave up on them and just decided to get even. If you are considering IXWebhosting.com, DON'T! Financial impact and loss of customers is the only way to get their attention. Their support people are based in the Ukraine and have only very basic support knowledge. Unfortunately, we paid for year - learned a new and valuable lesson. They publish their availability but don't show it to you real time, because they know it is made up. Summation : Poor, low tech, high risk, low availability, no satisfaction, no way!
Date Reviewed: 2005-03-15

support takes over 1 day. I requested money back. it is taking almost a week, and I have not got my money back. even thought they say "ZERO-Risk and "No Questions Asked" Policy, you still had to send tons of emails. (so far I have send 2 emails, talked to a rep twice) and the attitude of the customer rep was horrible. When I said "I do I have to send you email with reasons? when you have "ZERO-Risk and "No Questions Asked" Policy " She goes "just send email, bye" click.
Date Reviewed: 2004-09-30

I got signed up with ixwebhosting.com a few days ago - partly because of the great "reviews" I've read. Now their control panel access has been down for the entire morning. So I decided to do a google search on "ixwebhosting.com sucks" - so far I'm not impressed. We'll see about their so-called 30day money-back guarantee. If an webhost can't get a system up in running in less than 4 hrs, there's a serious problem there.
Date Reviewed: 2004-09-22

Only bad stuff until here. I have an account there, BUT is really ok. Tech. support is fine and they are improving FAST their control panel with new features. I really like them and I found first time about ixwebhosting.com, from http://www.web-hosting-top.com/
Date Reviewed: 2004-09-18

ixWebHosting is the worst company I have ever used. Their tech support people are incompetant. I had an issue with them and they weren't able to resolved it, even with me telling them what the problem was. This went on for about a month. It was then that I decided to transfer to another host. Unforunately, I had used one of my free domain registrations with them and at the time I'm writing this article, trying to get them to unlock the domain registration. I make the request and they always respond the same way. They tell me I can change the nameservers in the control panel. I called them again and they told me to submit it again! So, I submitted it again and now I am waiting for a response. Terrible, terrible, people. STAY AWAY FROM IXWEBHOSTING!!!
Date Reviewed: 2004-09-07

Terrible. After a month of service, my index.php on the home directory won't pick up at all! It's there, but the web browser won't pick it up! As well their tech support is located in india, so absolutely no support.
Date Reviewed: 2004-08-27